Modern cars, light trucks, and sport-utility vehicles come with complex
technology such as digital dashboards, oxygen sensors, electronic computers,
unibody construction, and more. They run better, longer, and more
efficiently than models of years past. However, they eventually need to be
Before taking your vehicle in for repairs or service, do your homework so
you receive the best possible service.
- Read the owner's manual to learn about the
vehicle's systems and components.
- Follow the recommended service
- Keep a log of all repairs and service.
- Do not
ignore any warning
signals your car may give you.
- Carry a written list of the symptoms
can give your mechanic.
- Resist the temptation to suggest a specific
course of repair. Allow our experienced technicians to diagnose and
- It's important to note when the problem occurs. Is it
constant or periodic?
Does it occur when the vehicle is cold or after the engine has warmed up?
Does it happen at
all speeds? Only under acceleration? During braking? When shifting?
Check for the following common vehicle maintenance issues on a regular
- Unusual sounds, odors, drips, leaks, smoke,
warning lights, gauge readings.
- Changes in acceleration, engine
mileage, fluid levels.
- Worn tires, belts, hoses.
- Problems in
steering, and vibrations.
- When did the problem first start?
How to manage your service experience:
- Ask as many questions as needed to fully
understand your repair. Ask for an explanation in laymans terms if
rush the technicians. You may be called and apprised of the problem, course
action, and cost before work begins.
- Before you leave, be sure you
policies regarding labor rates, guarantees, and acceptable methods of
sure the shop has your contact information readily available, so you can be
reached as soon
What People Say About Us
Best alignment place in the city, hands down.
A pleasure to do business with. It's rare to find such honesty with mechanics. Thank you.
Have been going to this family for work on my vehicles since my first car, an '88 Cavalier, and I've never had a complaint! They do the job, are more than fair with pricing, and very honest and trustworthy! If you have the honor to sit in the shop while they're doing work, be prepared for excellent conversation and good-natured ribbing. Only thing: don't call expecting him to get your car in tomorrow. Because they're so amazing and wonderful, you do have to get in line!
Jim is awesome. Great family business. You can trust anything that they tell you about your vehicle and Bank on it. They will not charge you too much. They will tell you what needs to be done and what can wait.
Good honest mechanic. Been coming here for alignments, brake repairs and other car repairs for more than 20 years. Work done right, and a mechanic with integrity. Highly recommended.
A pleasure to do business with these folks, a family owned business.